Case Study: Mokaya – Scaling a Small Business’s Sustainability Mission with IN BOLD PRINT
“IN BOLD PRINT’s platform was really easy to use, and it allowed me to quickly identify ways to reduce my emissions. I had no idea just how much of a difference my daily business decisions could make.” — Tamra C. | Owner of Mokaya
To turn their values into measurable action, Mokaya needed a simple way to understand their carbon footprint and take steps to reduce it—without losing focus on running a busy shop.
About Mokaya
Mokaya is an artisan chocolate and confections boutique based in Grand Rapids, MI. They make all their products in-house, by hand, and in small batches using fresh ingredients—never preservatives or artificial flavors. From day one, Mokaya has prioritized both quality and sustainability, selecting ethically sourced couverture from US and European suppliers committed to responsible cacao practices.
The Challenge
As a small team with limited time and resources, Mokaya faced a few key hurdles:
Measuring their carbon footprint without becoming emissions expert.
Finding an accessible, low-cost way to collect and interpret emissions data
Making sustainability efforts transparent to customers and actionable for their team
“Being a small business, we assumed our impact was negligible,” the Mokaya team shared. “But we wanted to make sure—and if we could do better, we wanted to know how.”
The Solution
Mokaya turned to IN BOLD PRINT for an easy, approachable way to measure and understand their emissions.
Here’s how the platform helped:
Simple, Guided Data Collection: The customer portal asked intuitive questions, making it easy for the team to upload data they already had—without needing specialized knowledge.
Quick Uploads, Fast Insights: With minimal time spent on data entry, Mokaya could focus on understanding their results and planning next steps.
Hands-On Support: “Sometimes being a smaller business means you don’t get the same attention. That wasn’t the case here,” they said. IN BOLD PRINT’s team provided support at every step.
“IN BOLD PRINT’s platform was really easy to use, and it allowed me to quickly identify ways to reduce my emissions. I had no idea just how much of a difference my daily business decisions could make.” — Tamra C. | Owner of Mokaya
The Results
With IN BOLD PRINT, Mokaya was able to:
Measure their footprint and identify key emissions drivers, which helped shift internal assumptions
Explore seasonal and sourcing-related emission trends using the platform dashboards
Launch a sustainability page on their website, sharing progress and challenges with customers transparently
“We were surprised by the size of our footprint—and motivated to take action,” they said. “Now we’re comparing suppliers and finding new ways to reduce impact without compromising on quality.”
What’s Next
Mokaya is continuing to reduce their footprint by making more informed sourcing decisions and optimizing their operations for seasonal changes. As they grow, they’re committed to sharing their journey with customers—and using data to make real, lasting changes.
Conclusion
For small businesses like Mokaya, sustainability doesn’t have to be complicated or expensive. With IN BOLD PRINT, they’ve turned good intentions into measurable impact—proving that even small operations can make a big difference when given the right tools.
Note from the IN BOLD PRINT Founders
“This is hands-down the best chocolate we have ever tasted! We may be a bit biased, but try it—you will 100% agree.”
— Ashley & Cierra
